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The Algebra Man: Terms & Conditions
[Operated Under Tutor by Design, LLC]

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Last Updated: May 26th, 2022

1.   THE PARTIES TO THIS AGREEMENT ARE:

       a.   Name of Tutor:  Aaron D. Couch

             (Hereinafter referred to as the "Tutor")

             Business Address: 5900 Balcones Drive STE 4000, Austin, TX. 78731

             Contact Number:  (512) 710-582­­3

             Email: aaron.couch@tutorbydesign.com

-AND-

       b.   You, the Client(s) [Primary Adult and if applicable, Second Adult] who is booking sessions on behalf of the

              Student [who is a minor] and accepting these terms on the website [www.TheAlgebraMan.com].


2.    TUTORING FEES:
       a.   Fees are based on monthly frequency:

               i.    $65/Session: for regular monthly schedules of 8 sessions or more [twice/week or more].
              ii.    $75/Session: for regular monthly schedules of 4 sessions [once/week].
             iii.    $85/Session: for monthly schedules of fewer than 4 sessions.
              iv.    All standardized test prep sessions: $85/session.


3.    SESSION FREQUENCY:
        a.    To maintain consistent academic progress, it is recommended that Client maintains a regular tutoring   

               schedule. Exceptions are months that have school vacations of 1 week or more.

               i.    Client may notify the Tutor at any time to change frequency of sessions; the change will take place 

                      the following month.
                     A.   Tutor must be notified by the 25th of the current month for the change to take effect the 

                             following month.
                     B.   If Client is to change session frequency to less than 4 sessions per month, Client will only have access to 

                            Tutor’s availability on weekends and before 5.15pm [Central Time] on weekdays. This is to give priority to

                            students who have regular schedules of 4 sessions/month or more.
              ii.    Note: it is Client’s responsibility to maintain the frequency of sessions each month; this includes shortened

                     weeks that have weekend holidays.
                      A.  If there’s ever any difficulty finding availability on the Tutor’s calendar, Client may contact Tutor and he

                            will assist.

4.    COMMUNICATION:
        a.    Within 24 hours after each session conducted, Tutor will email an Online Session Summary to Client explaining

               the content delivered and may also include, as needed, the academic progress of Student, what content will be

               covered next session, and/or any helpful test/study information.
              i.    It is the Parent’s responsibility to check his/her email to receive this information. Tutor claims no

                     responsibility for academic or attendance issues due to missed emails/texts.

              ii.    Parent must be ready and willing to communicate with his/her child after each session to make sure that any

                     recommended work assigned by Tutor is completed between tutoring sessions.

        b.   Communication is prioritized for Parent(s). Methods of communication include: text, phone, and/or email.
              i.    If Tutor is to email/text/call Student, it will be for academic reasons only. Tutor to keep records of all written

                     communication.

              ii.   Tutor is not personally obligated:
                     A.    To remind Client of upcoming sessions.
                     B.    To be in contact with Student’s teacher for any reason.
            iii.    For the adults listed on Client's profile when booking Student's session(s) on www.TheAlgebraMan.com, the

                     booking system will send an email reminder within 48 hrs of an upcoming session, a 2nd email reminder 8 hrs
                     prior, and a text message 1 hour prior.

                     A.    The booking system will give Primary Adult and [if applicable] Second Adult the option to reschedule by

                             means of the 'Change Appointment' button at the bottom of the reminder email sent 48 hours prior to the

                             upcoming session. Therefore, both Primary and Second Adult may have the ability to reschedule the

                             Student's upcoming session. Communication between Primary and Second Adult is strongly encouraged.

                     B.    If Second Adult would like to opt-out of receiving email and/or text reminders, Primary Adult or Second

                             Adult may email Tutor at any time and he will update the system.

                     C.    Tutor may be provided Student's cellphone number so that Student may receive the

                             automatic text reminder [only] from the booking system 1 hr. prior to the session. If Student provides

                             his/her cellphone number, then Tutor will enter the number into the booking system and immediately

                             email Primary and [if applicable] Second Adult with the update. Either Adult may request to have

                             Student's number removed from the booking system at any time.

                     D.    Note: Text messages may include an additional fee on some data plans. Client accepts this.


5.    SCHEDULING:
        a.   Client must use the online booking system to reserve, cancel and/or reschedule sessions:
               i.    https://www.thealgebraman.com/onlinebookings
        b.   Sessions must be scheduled at least 24 hours before desired session time.
        c.   Only Client may have access to scheduling [Student is not allowed to book/reschedule].
        d.   Client may schedule additional sessions at any time as needed. Any additional sessions scheduled for the current

               month will be invoiced immediately at the same current rate for that month; payment must be completed prior to

               the tutoring session.
        e.   Tutor may use the booking system to reserve future session times on behalf of Client reflecting an agreed-upon

               schedule for the rest of the semester/school year. This is to simply reserve Client’s desired session day/time and

               are billed monthly.
        f.    The booking system allows for future bookings to be made through the end of the current semester of the regular

              school year. Client may reserve sessions for the 2nd semester on January 1st onward.


6.    CANCELLATIONS/RESCHEDULING:
        a.   Client can view and reschedule sessions online. This may be done by either using the links provided in the

               automated reminder emails sent by the online booking system as well as directly through Client’s online account.
               i.    If not already created by Client, Tutor may create a log-in account on behalf of Client.
        b.   Tutor is not responsible for managing Client’s bookings. If Client needs to make a change of any kind to a session

               day/time, he/she must use the online booking system.
        c.   Schedule changes can be made up to 24 hours before the session is to begin. Thereafter, the booking system not 

               accept changes for the upcoming tutoring session.
               i.    If Client needs to cancel within the 24-hour window of a session, Client must directly contact Tutor. The

                     session fee will be forfeited.
        d.   Sessions cannot be carried over to the next month. Sessions scheduled and billed for a current month must be

              completed in the same month; this includes all schedule changes.  

7.    NO-SHOWS:
        a.    If Student does not show/log-on within 15 minutes of the session start time and there is no communication from

               Client, Tutor will log-off and the session fee will be forfeited. An email will be sent to Client informing him/her of

               the no-show.

8.    PAYMENT/INVOICING:
        a.    On the 25th of each month, Tutor will email Client a Monthly Tutoring Invoice, which includes a detailed list of

                session dates/times scheduled for the following month, the number of sessions chargeable, and total fees due.

                i.  Depending on the preferred method of payment specified by Client, a payment request will be sent via Venmo

                    or Zelle, or a link will be included in the invoice for a PayPal or credit/debit card transaction [3% additional

                    charge will be assessed for all credit/debit card transactions.]

                    A.  If Client decides to use the 'Buyer's Protection' option on Venmo or the 'Goods and Services' [instead of

                          'Friends and Family'] option on PayPal, Client will have to reimburse [up to 3% of payment request] for the

                          additional service charged to Tutor by the platform. A separate request for the amount will be sent to Client

                          after original payment and must be paid prior to the upcoming session.
               ii.  Payment is due prior to the first session of the month or by the end of the first week, whichever comes first.
              iii.  If Client does not complete payment on/before this time, service will be temporarily
suspended until payment

                     is completed, in-full, by Client. Any missed sessions due to service suspension will not be reimbursed/credited.
                     A.    Tutor may cancel contract if Client cannot pay monthly fees consistently on time.
          b.    Client is responsible for the purchase of any additional materials outside of the classroom.
          c.    *Please wait for invoice to be sent and if applicable, the Payment Request, before paying your tutoring fees.


9.    REFERRAL PROGRAM:
        *For each new client signed-up through Client’s referral and two months of successful service through the new

          client, TWO free sessions will be provided to Client.

10.  HOLIDAYS/TUTOR AVAILABILITY:
       a.    The Tutor is available throughout the academic year while school is in session and on a limited schedule during

               summer break.
       b.    Unless agreed upon by Tutor and Client, tutoring will not commence on national holidays or extended school

               vacations.
               i.    For invoicing purposes, Client may notify Tutor if Student’s fall/winter vacation period is within any unique

                      dates or duration and Tutor will adjust the month’s frequency of sessions and Client’s usual rate will still

                      apply.
       c.    Tutoring will be scheduled, as per normal, on teacher work days, early release days and bad weather days.
               i.    It is the responsibility of Client to reschedule, as necessary, if it is not desired to have tutoring on these days.
       d.    Tutoring service terminates a week before the last week of school. If Client desires a different termination date,

               he/she must email Tutor at least six weeks before the end of school to coordinate.

               i.    Client may schedule additional sessions, as needed, at any time using the booking system, pending Tutor’s

                      availability. This includes sessions for final exam preparation as well as summer sessions.

11.    OBLIGATIONS OF TUTOR:
         a.    The Tutor undertakes to do all preparation prior to lessons and to structure lessons in such a way as to optimize

                 time to the benefit of the Student.
         b.    Tutor shall at no time be required to complete homework or other assignments on behalf of the Student. These

                 assignments, however, may be routinely used as study tools during sessions as they are an important

                 component for further content practice and test preparation.
         c.    Tutor provides instruction for one subject only during a given session. If Student needs instruction on more than

                one subject, Client must schedule additional sessions to facilitate additional instruction in different subjects.
         d.    The Tutor shall not assign any of his/her duties or obligations under this tutoring contract to a third party

                without the written permission of the Client.

12.    OBLIGATIONS OF THE STUDENT:
          a.    It is the Student’s responsibility to be aware and communicate to the Tutor all deadlines for projects, homework,

                 and assessments. Although the Tutor will make every effort to be up-to-date on all classroom activities

                 [depending on the accuracy of the Teacher’s classroom website], for all class-related content, the Student must

                 know what material needs to be covered, have questions ready, and have the necessary resources [class

                 papers/textbook/laptop w/ battery charged] available during each tutoring session.
         b.    During each session, Student must present current grades, homework/test results, and any late/missing work.

                 i.    Student must have access to homework/class/grade account and/or teacher’s class website [for example,

                       Google Classroom log-in]; Tutor will not have access to Student’s accounts or passwords.
         c.    The Tutor is a resource only. The academic performance of the Student is based on his/her individual effort. 

                 Questions about grades and classroom performance are between the Student, Teacher and Parents only.
         d.    The Student agrees that assignments, exercises and/or homework form an integral part of the tutoring session

                 and undertakes to complete such work promptly. The Student agrees to also follow Tutor’s instructions from one                    session to the next to be prepared so as to best utilize session time.

13.     AGREEMENT TERMS:
           a.    These terms may be updated, as necessary, anytime throughout the calendar year. If and when this occurs,

                   Tutor will notify Client immediately via email with at least 30-days notice prior to the new Terms and

                   Conditions taking effect. Client may view the Terms and Conditions at anytime using the link provided.

                  ii.   Client's continued patronage 30 days after Tutor's update indicates acceptance of new Terms and

                         Conditions.          

           b.    At Will: To make things flexible for the Client, these Terms and Conditions are on an ‘at will', month-to-month

                  basis.

​                  i.    Although emergencies may come up during the school year, it is not recommended for Client to pause

                         service at any time during the school year because it disrupts the Student's learning.

                  ii.   Nevertheless, Client may stop service at any time during the school year; it is requested that Tutor be given

                         at least 2 weeks notice. Any sessions left in the month must be utilized by Client or else they will be

                        forfeited.

                 iii.  If Client is to re-start service during the same school year, new Terms and Conditions, if any, must be

                        accepted and an additional fee [up to $10] may be placed on all newly-scheduled sessions.

           c.    No Warranties: The Tutor makes no promises or warranties with regards to Student's performance. If it is

                  apparent to the Tutor at any time that the Student is not benefiting from the service or is not taking the tutoring

                  service or his/her own academic success seriously, Tutor may, at his own discretion, terminate this contract,        

                  with due notice, in the best interest of all parties. Any session credit remaining for the month will be

                  reimbursed.
                  i.    If an unrealistic number of cancellations/schedule changes occur, Tutor may cancel contract due to lack of

                  consistency.
          d.    Media Permission: Client and Student allow Tutor [Aaron D. Couch, on behalf of Tutor by Design LLC] to

                 print/post online success stories and Client’s [and if appropriate, Student's] reviews, including photos and/or

                 videos, on behalf of himself and Student’s ​​successful academics as it pertains to marketing purposes of Tutor by

                 Design, LLC, only.

                 i.    Client may opt out by emailing Tutor directly. Email must be sent at the same time these Terms and

                       Conditions are accepted.

          ​e.    Privacy Policy: Tutor shall keep confidential all personal information of Client/Student. The use of all personal

                 data of Student and Client is solely for use of direct communication with them [and them alone] and for teaching

                 purposes through Tutor by Design, LLC. Such data will not be given out, sold, or manipulated in any way, but

                 rather, will remain in-house and encrypted.

          f.    Online sessions are documented, through photos of our work, and are sent to Client in the Online Session

                 Summary after each session. This is for quality assurance and record-keeping purposes for both parties.
          g.    Relaxation of Terms: Any relaxation, indulgence, waiver or release by any party of any of the rights in terms of

                 this agreement on one occasion shall not prevent the subsequent enforcement of such rights and shall not be

                 deemed to be a waiver of any subsequent breach of any of the terms.
          h.    Acknowledgment of Safety Waiver: It is expressly understood by Student and Parent that however unlikely in an

                 online setting, although the Tutor will do everything possible to educate the Student in a safe and conducive

                 environment, if the environment becomes unsafe or inappropriate for the Student and/or Tutor for any reason,

                 the session will end immediately at the discretion of the Tutor. The session fee will not be pro-rated or

                 reimbursed.
          i.    Acknowledgment of Personal Liability  Waiver: Client hereby releases, indemnifies, and holds harmless Aaron D.

                Couch and the entity, Tutor by Design, LLC, from and against all claims, demands, actions, complaints, and suits,

                including any and all related costs, attorney fees, liabilities, settlements, judgments and/or other forms of

                liability that may sustain arising out of any damage or injury caused to Student.
         j.    This agreement constitutes the entire understanding between the parties with regard to the subject matter

                thereof and the parties waive the right to rely on any alleged, expressed, or implied provision not contained

                herein. Any alteration to this agreement must be in writing and [digitally] signed by both parties.
         k.    Where the Student is a legal minor, the Parent/Guardian shall enter into these Terms and Conditions on behalf of

                the Student and shall accept and agree to all the terms and conditions contained herein on behalf of the Student

                by digitally checking the 'acceptance' box on the website [www.TheAlgebraMan.com].

                                                                                        -End of Terms and Conditions-