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The Algebra Man, LLC:
Terms & Conditions

 

­­­­­­­­­Last Updated: June 1st, 2024

*Sessions Cover 6th-Grade Math Through Algebra II*

1.    THE PARTIES TO THIS AGREEMENT:

        a.   Name of Tutor:  Aaron D. Couch

              (Hereinafter referred to as the "Tutor")

              Business Address: 5900 Balcones Drive Ste 7361 Austin, TX. 78731

              Contact Number:  (512) 710-582­­3

              Email: Aaron@TheAlgebraMan.com

-AND-

        b.   You, the adult Client who is/are booking sessions on behalf of the Student [who is a minor] and accepting these terms on the

              website [www.TheAlgebraMan.com].

 

2.    TUTORING RATES:

        a.   All fees are paid up-front and are non-refundable.

             i.   Option A: Intro-Sessions -$50- [50% discount off Standard Rate]
            ii.   Option B: Single Sessions- $110- [Standard Rate]

        b.   Session Packages: offer clients discounts and advanced reservation options for an up-front payment.

             i.   Option C: 4 sessions at $105/each [5% discount off Standard Rate]

            ii.   Option D: 8 sessions at $100/each [9% discount off Standard Rate]

           iii.   Option E: 12 sessions at $95/each [14% discount off Standard Rate]

           iv.   Option F: 16 sessions at $90/each [18% discount off Standard Rate]

            v.   Option G: 20 sessions at $85/each [23% discount off Standard Rate]

        c.   Subscription: Option H- Rather than purchasing multiple sessions up-front in a package, a subscription offers clients a

              monthly 4-session auto-pay option that can be activated and deactivated throughout the summer and entire school year.

             i.   4 sessions at $95/each with automatic monthly renewal [14% discount off Standard Rate.]

            ii.  $50 non-refundable set-up fee required upon sign-up; new set-up required after May 31st, annually, for future service.

3.    SESSION FREQUENCY/CREDITS/EXPIRATION:

        a.   Session credits can be purchased at any time and scheduled for the summer and current school year, pending Tutor's availability.

        b.   All credits and subscriptions expire on May 31st, annually.

        c.   Upon purchase of a package or subscription, a code will immediately be available on the confirmation page, emailed to Client, 

              as well as provided in their account. This code will allow Client to keep track of their session credit(s) as they schedule,

              reschedule, and/or cancel any given session.
        d.   Intro-Sessions [Option A]: May be used only once. For new clients only.

              i.   Session expires 30 calendar days after purchase. This includes all school vacation days and weekends.

             ii.   Note: while the booking system provides a credit code for all packages, subscriptions, and single sessions, it does not provide

                    a code for an Intro Session. Therefore, this type of session may be rescheduled, but please do NOT cancel it, as the credit will

                    be lost.

​        e.   Single Sessions [Option B]:

              i.   Sessions can be scheduled any time Tutor's available, summer through current school year.

                   A.  Please check The Algebra Man's availability before purchasing/scheduling single sessions, especially near the end of the

                         semester, as availability changes quickly due to demand.

        f.   Session Packages [Options C-G]:
              i.   Sessions can be scheduled any time Tutor's available, summer through current school year.

                   A.  It is strongly recommended that multiple sessions are scheduled in advance using most/all credits purchased

                         in a package so that your appointments are secured and availability issues are avoided.

            ii.   Session credits from a package may be scheduled for more than one student in the same household.

                   A.  Each session scheduled is student and subject-specific. Each session must have the Student's correct name, school,

                         and subject in place for the scheduled session. The student scheduled for a particular session must be the same student

                         who shows up for the session.

        g.   Subscription [Option H]:

              i.   The subscription provided by the booking system will renew with 4 new session credits each month on the date that the

                    subscription was created or re-activated.
            ii.   The subscription is for one student only. Multiple students in the same household will need a single subscription each. 
           iii.   Any unused credits will roll over to the following month through May 31st.
           iv.   Client can deactivate and re-activate the current school year's subscription at any time at no charge using

                  the 'Cancel' button and 'Reactivate' button through their account. [*Note: the 'Cancel' button only deactivates

                  the subscription; it does not cancel it.]
            v.   The booking system does NOT take into account school vacation periods, so there is no pro-rating of the

                  monthly fee or number of sessions provided for months that have vacations during the school year.

                  A.  Unless Client chooses to deactivate the subscription during this time and then reactivate it later, Client

                        must be prepared to pay the regular monthly fee and be ready to receive 4 sessions during a month that

                        may have fewer than 4 weeks of school.
          vi.   Subscriptions only provide 4 sessions monthly, unlike packages, where you can purchase and schedule a large number of

                  sessions in advance. Depending on the Student's needs during a given month, Client may purchase a single session or a small

                  package to cover a gap between monthly subscription renewals.
        vii.   Client must log-on each month to schedule and use the new credits provided by the booking system. Client will receive an

                  automated email with a link provided to schedule; Client may also log into their account and schedule.

                  A.  The Algebra Man takes no responsibility if Client does not remember to schedule sessions for a given month,

                        nor his availability from one month to the next, especially near the end of a semester.

        h.    While it's the Client's choice and responsibility as to when and how frequent [or infrequent] to schedule the Student,

                it is strongly advised that the Student maintains consistent tutoring throughout a certain time window [at least a semester

                or the entire school year.] Any disruption or extended lapse will most likely change the Student's progress and overall success.

                The Tutor takes no responsibility in the academic progress of the Student if they are not scheduled regularly.

 

4.    COMMUNICATION:
        a.   Within 24 hours after each session conducted, Tutor will email an Online Session Summary to Client explaining

               the content delivered and may also include, as needed, the academic progress of Student, what content will be

               covered next session, and/or any helpful test/study information.
               i.   It is the Client’s responsibility to check their email to receive this information. Tutor claims no

                    responsibility for academic or attendance issues due to missed emails/texts from either himself or

                    the booking system.

                    A.  Tutor may send a text to Client(s) soon after a session instead of sending the Online Session Summary the

                          following day if there is urgent information to relay regarding the next day's assessment, etc.

                    B.  Client may at any time unsubscribe from automatic reminders, texts, and/or follow-up communication

                          sent by the booking system by clicking the 'Unsubscribe' link at the bottom of the correspondences.

                          The Tutor takes no responsibility for Student's attendance issues that may result.

              ii.   Client must be ready and willing to communicate with their child after each session to make sure that any

                     recommended work and/or teacher communication assigned by Tutor is completed between sessions.

             iii.   For instances when there are 2 or more sessions within 2 consecutive days, only (1) Online Session Summary

                     may be sent to Client.

              iv.   The Online Session Summary is intended only for its recipient(s) due to its personal content. Such information

                     may not only include the Student's academic progress, but also potentially their emotional, psychological, and/or

                     social state of being. Forwarding or duplication of emails may not be done without the written consent of the Algebra Man.

               v.   If Client would like to add an additional guardian to the communication, a request must be made over email and the Tutor

                     may add the person to all future correspondences as well as to the booking system for auto-reminders.

        b.   Communication is prioritized for Client. Methods of communication include: text, phone, and/or email.
               i.   If Tutor is to email/text/call Student, it will be for academic reasons only. Tutor to keep records of all written

                    communication. Client accepts and allows Tutor to be in direct contact with Student outside of sessions for

                    academic purposes.

              ii.  If the Student requests to have their cellphone number included on record for auto-text reminders, Tutor will enter the number

                    into the booking system. If necessary, Client may contact the Tutor via email to request removal of Student's cellphone number

                    from the system.
             iii.  Tutor is not personally obligated/responsible:
                    A.   To remind Client of upcoming sessions or remaining credits.

                    B.   To be in contact with Student’s teacher, counselor, etc. for any reason.

                    C.   For any lapse in the auto email/text notifications sent by the booking system, as automated technology

                           may not be 100% reliable.
        c.   The booking system will send an email reminder to the Client(s) on record within 48 hrs of an upcoming session and a 2nd email

               reminder 8 hrs prior; all cellphone numbers on record will receive a text message 1 hour prior.

               i.   The booking system will give the Client the option to reschedule by means of the 'Change Appointment' button at the bottom

                    of the reminder email sent 48 hours prior to the upcoming session.

                    A.  Clients with subscriptions will also receive an additional monthly email notifying them of their payment as well as to

                          provide them a link for scheduling their 4 new session credits.

             ii.   It is not advised for Client to forward to Student the 48-hr reminder email sent by the booking system, since

                    this email may give the Student unauthorized access to rescheduling/cancellation of sessions. Tutor takes

                    no responsibility for cancellations or schedule changes if Student has access to Client's emails or scheduling account.

            iii.   Note: Text messages may include an additional fee on some data plans. Client accepts this.


5.    SCHEDULING:
        a.   Client must use the online booking system to reserve, cancel and/or reschedule sessions:
               i.   https://www.thealgebraman.com/schedule-and-pay.

        b.   Sessions from a package may be scheduled for multiple students in different subject levels in the same household only. Sessions

               from a single subscription must be scheduled for the designated Student only; one subscription per Student.

        c.   Sessions must be scheduled at least 8 hours before desired session time; after that time, it is not possible to schedule.
        d.   Only the Client may have access to scheduling [Student is not allowed to book/reschedule/cancel sessions.]

        e.   Tutor takes no responsibility for any errors entered into the form fields by Client upon purchasing/scheduling

               sessions, or any failed emails and/or text messages as a result.

        f.   The booking system allows for sessions to be scheduled at any time, pending Tutor's availability. Tutor's calendar is updated

               by June 1st for summer tutoring and by mid-July for the upcoming school year.

        g.   Client may at any time check Tutor's availability as well as his hours of operation on the booking page prior to purchasing/

               scheduling sessions.

6.    CANCELLATIONS/RESCHEDULING:

        a.   Schedule changes can be made up to 24 hours before the session is to begin and must be done through the booking system.

               Thereafter, the booking system does not accept changes for the upcoming tutoring session.
               i.   If Client needs to cancel within the 24-hour window of a session, the Client may contact the Tutor directly as a

                    professional courtesy to let him know [it's greatly appreciated].

              ii.  The session fee will be forfeited if a cancellation is made within 24 hours of any scheduled session.

        b.   If students in the same household are to switch time-slots, the change must also be made through the booking system

               24 hours prior to the session. This allows the Tutor to prepare accordingly and to know who he will be tutoring.

        c.   Intro Sessions: Unlike session packages, these sessions cannot be cancelled, only rescheduled, or the session credit

              will be lost. If the Client needs to cancel and loses the credit, Client may purchase a new Intro Session.

        d.   Client can view and reschedule sessions online. This may be done by either using the links provided in the

              automated reminder emails sent by the booking system as well as directly through Client’s online account.
        e.   Tutor is not responsible for managing Client’s bookings or cancellations. If Client needs to make a change of any kind to

               a session day/time, then Client must use the booking system.

7.    NO-SHOWS:
        If Student does not show/log-on within 10 minutes of the session start time and there is no communication from

        Client, Tutor will log-off and the session fee will be forfeited. An email will be sent to Client informing

        Client of Student's no-show.

            
8.    PAYMENT/INVOICING:
        a.   All payments are completed up-front, in advance, using a debit or credit card for all services: Intro Sessions,

              Single Sessions, Session Packages, and Monthly Subscriptions.
        b.  Client is responsible for the purchase of any additional materials outside of the classroom, if necessary.


9.    REFERRAL PROGRAM:
        For each new client who signs-on with a purchase of at least an 8-session package or a monthly subscription, ONE free session

        will be provided to you. A digital coupon code will be sent to you via email and can be used at any time through May 31st of the

        current school year. Coupons cannot take the place of a session already purchased. Coupon code will be issued only once. Tutor takes

        no responsibility for lost coupon codes. It is Client's responsibility to use this code immediately and/or have it in their records for

        safekeeping.


10.   HOLIDAYS/TUTOR AVAILABILITY/WEATHER/TECHNOLOGY:
         a.   The Tutor is available throughout the academic year while school is in session and on a limited schedule during summer

                vacation. Client may view Tutor's availability as well as his hours of operation on the scheduling page.

         b.   Tutoring will not commence on major holidays or during school vacations unless indicated on the booking system.

         c.   Tutoring may commence, as per normal, on teacher work days, early release days and bad weather days, as reflected on

               the booking system.
         d.   Weather/Tech Notice: Tutor takes no responsibility if Student misses a session [or part thereof] due to bad weather, wifi

                interruptions, electronic failures, black-outs, brown-outs, device malfunction, traffic, vehicle issues, forgetfulness, and/or any

                other event that prevents the Student from attending the session.

11.   OBLIGATIONS OF TUTOR:
         a.   The Tutor undertakes to do all preparation prior to lessons and to structure lessons in such a way as to optimize

                time to the benefit of the Student.
         b.   Tutor shall at no time be required to complete homework or other assignments on behalf of the Student. These

                assignments, however, may be routinely used as study tools during sessions as they are an important

                component for further content practice and test preparation.
         c.   Tutor provides instruction for one math level and one student only during a given session.

         d.   The Tutor is not obligated to provide homework material at any time during the regular school year. If Client

                and/or Student want/need additional practice over a vacation period or any other time during the school year, it is

                best to reach out to the Student's teacher to obtain additional materials for practice. Client may schedule

                additional sessions with the Tutor to cover any questions pertaining to these problems/exercises.

         e.   Tutor is not obligated to be available to the Student outside of session time for any reason.

         f.   While Tutor may request to view Student's grades during a session from time to time to confirm progress, this is done

               for the benefit of the Student and Client. While this is typically done in the middle as well as near the end of a grading

               period or semester, the Tutor is under no obligation to do so or to inquire about missing work.

         g.   Summer Tutoring: While The Algebra Man does not provide summer tutoring during the month of June, he may provide sessions

               during July and early August to provide students help in catching-up from the previous school year and/or a jump-start prior to

               the upcoming school year. Before scheduling, please check his availability to see if he is offering sessions during this time.

               i.   Since he may provide any and all materials, homework practice, and other online educational resources to further the success

                    of the Student, please keep in mind the following:

                    A.  He does not provide school courses or chapter-based curriculum. Unless the Student is enrolled in a separate school

                          program, summer learning will be based on order of concepts as needed by the Student to fill gaps in knowledge for

                          content recovery as well as get ahead in new concepts for the upcoming school year. It is not organized by chapter in a

                          specific textbook, but rather, it's based on the Student's academic needs.
                    B.  Although homework and other lesson material may be provided to the Student during a session, it is up to the Student to

                          complete it, review the work, and be ready with questions during the next session. Content will be reviewed, corrected,

                          and progress will be made during each session, based on the Student's recall from the previous session.
                    C.  Grades, assessments, syllabi, etc. are not part of The Algebra Man's tutoring service, whether during summer tutoring or

                          the regular school year. If Client requires these things, it is strongly recommended that Client enrolls the Student in an

                          accredited summer school program and the Tutor can be provide his help as a resource.

          h.   The Tutor may assign any of his/her duties or obligations under these terms and conditions to a third party only after

                 sufficient notice and written communication has been provided to Client.


12.   OBLIGATIONS OF STUDENT:
         a.   It is the Student’s responsibility to be aware and communicate to the Tutor all deadlines for projects, homework,

                and assessments. Although the Tutor will make every effort to be up-to-date on all classroom activities

                [depending on the accuracy of the Teacher’s classroom website], for all class-related content, the Student must

                know what material needs to be covered, have questions ready, and have the necessary resources [class

                papers/textbook/laptop w/ battery charged] available during each tutoring session.
         b.   During each session, Student must present current grades, homework/test results, and any late/missing work.

                i.   Student must have access to homework/class/grade account and/or teacher’s class website [for example,

                     Google Classroom log-in]; Tutor will not have access to Student’s accounts or passwords.

         c.   The Tutor is a resource only. The academic performance of the Student is based on his/her individual effort. 

               Questions about grades and classroom performance are between the Student/Teacher/Parents/Guardians only.
         d.   The Student agrees that assignments, exercises and/or homework form an integral part of the tutoring session

               and undertakes to complete such work promptly. The Student agrees to also follow Tutor’s instructions from one                             

               session to the next to be prepared so as to best utilize session time.

         e.   It is the Student's [and Client's] responsibility to be ready prior to every tutoring session by means of having their

               device charged/plugged in, paper and pen/pencil handy, school accounts open, and Zoom properly functioning on

               their device with a working mic and camera.

13.   AGREEMENT TERMS:
         a.   Client agrees to The Algebra Man's Terms and Conditions when signing up of any single session, package,

                and/or subscription. These terms are updated, as necessary, every year on June 1st. Client may view these Terms & Conditions

                at any time using the link provided at the footer of Tutor's emails as well as in the scheduling confirmation emails sent by the

                booking system.

                i.   Client's continued patronage and further purchasing/scheduling of sessions after June 1st indicates acceptance of any

                      updated Terms & Conditions and must adhere to the new terms stated therein, if any. It is strongly advised that Client reads

                      the revised Terms & Conditions each year after June 1st.

         b.   At Will: To make things flexible for everyone, The Algebra Man's tutoring service is on an ‘at will' basis: the Client is not

                obligated to continue this tutoring service. You may simply stop using the service upon completion of your last

                session. If on a subscription, Client must manually cancel it. Notifying the Tutor of a stop in regular tutoring is greatly

                appreciated.

         c.   No Warranties: The Tutor makes no promises or warranties with regards to Student's performance. If it is

               apparent to the Tutor at any time that the Student is not benefiting from the service or is not taking the tutoring

               service or their own academic success seriously, Tutor may, at his own discretion, terminate this contract,        

               with due notice, in the best interest of all parties. Any session credits remaining will be reimbursed, minus the

               original 3% credit card transaction fee.
         d.   Excessive Cancellations/Schedule Changes: If an unrealistic number of cancellations/schedule changes occur

                [3 or more within any given month], Client may be emailed. If this behavior repeats itself anytime again

                during the same school year, Tutor may cancel subscription/package due to lack of consistency.

                Sessions will be reimbursed [minus a $50 admin fee and the original 3% credit card transaction fee]. Client may

                be banned from the scheduling system in rare cases.
         e.    Media Permission: Client and Student allow Tutor [Aaron Couch, on behalf of The Algebra Man, LLC] to

                print/post online success stories and Client’s [and if appropriate, Student's] reviews, including photos and/or

                videos, on behalf of himself and Student’s ​​successful academics as it pertains to marketing purposes of The

                Algebra Man, LLC, only.

                i.   Client may opt-out by emailing Tutor directly. Email must be sent at the same day these Terms and

                     Conditions are accepted.

         ​f.   Privacy Policy: Tutor shall keep confidential all personal information of Client/Student. The use of all personal

                data of Student and Client is solely for use of direct communication with them and for teaching purposes

                through The Algebra Man, LLC. Such data will not be given out, sold, or manipulated in any way, but

                rather, will remain in-house and encrypted.

         g.   Online sessions are documented through screenshots of work and are sent to Client in the Online Session

                Summary after each session. This is for quality assurance and record-keeping purposes for both parties.
         h.   Relaxation of Terms: Any relaxation, indulgence, waiver or release by any party of any of the rights in terms of

                this agreement on one occasion shall not prevent the subsequent enforcement of such rights and shall not be

                deemed to be a waiver of any subsequent breach of any of the terms.

                i.  Client understands the terms in this document and therefore understands that Tutor is not obligated to provide

                     special provisions outside of these terms to Client for any reason, especially in cases of weather and other

                     events outside of his control. If Client insists for Tutor to nonetheless do so, Tutor may email Client with a

                     notification to cancel service with immediate effect. All remaining session credits will be reimbursed to Client's

                     original payment method, minus a $50 admin fee and the original 3% credit card transaction fee. Client

                     will be banned from using the booking system.
          i.    Acknowledgment of Safety Waiver: It is expressly understood by Student and Client that however unlikely in an

                online setting, although the Tutor will do everything possible to educate the Student in a safe and conducive

                environment, if the environment becomes unsafe or inappropriate for the Student and/or Tutor for any reason,

                the session will end immediately at the discretion of the Tutor. The session fee will not be pro-rated or

                reimbursed.
         j.    Acknowledgment of Personal Liability  Waiver: Client hereby releases, indemnifies, and holds harmless Aaron 

                Couch and the entity, The Algebra Man, LLC, from and against all claims, demands, actions, complaints, and

                suits, including any and all related costs, attorney fees, liabilities, settlements, judgments and/or other forms of

                liability that may sustain arising out of any damage or injury caused to Student.
         k.   This agreement constitutes the entire understanding between the parties with regard to the subject matter

                thereof and the parties waive the right to rely on any alleged, expressed, or implied provision not contained

                herein. Any alteration to this agreement must be in writing and [digitally] signed by all parties.
          l.   Where the Student is a legal minor, the Parent/Guardian shall enter into these Terms and Conditions on behalf of

                the Student and shall accept and agree to all the terms and conditions contained herein on behalf of the Student

                by digitally checking the 'acceptance' box on the website [www.TheAlgebraMan.com].

 

    -End of Terms and Conditions-

-------------------------------------------------------

The Algebra Man is looking forward to working with you!

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